JoAnn Stores, the nation’s largest fabric and craft retailer, had miles of fabric and millions of buttons; and with that came nearly as many challenges in shipping. JoAnn needed a partner who could smooth out the wrinkles in its retail supply chain and create a work of art. A faster, easier, and more complete ocean freight audit system. JoAnn receives approximately 5,000 ocean container shipments annually from Asia and the Middle East. Before they adopted a software solution from Acuitive, not all ocean freight bills were audited. When they were, the process was labor-intensive.